Accommodation Manager - Dundee

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32500
Ref: 4061 Date Posted: Tuesday 02 Jan 2024

Accommodation Manager
We have an amazing new opportunity to work for a luxury student accommodation provider at their site in Dundee

This is a full time, permanent role. You will be working 9am - 5:30pm, Monday - Friday. 

The Accommodation Manager will be responsible for the following duties:

  • Ensure that all visitors and residents receive a warm, friendly and informative welcome
  • You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
  • Show new potential tenants around rooms with the aim to convert viewings into room bookings
  • Maintain strong working relationships with the Universities
  • Set the standards for providing an excellent service
  • Ensure that any maintenance issues are addressed and rectified in a timely manner
  • Work with the team to coordinate events and provide an excellent environment for the students to live in – a home from home.
  • Ensure that health and safety regulations are met
  • Undertake room inspections and report any issues
  • Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
  • Ensure that budgets are met
  • Management of one Maintenance Operative providing guidance and mentoring where needed
  • Participate in client meetings and conference calls at scheduled times throughout the month

The skills & experience required:

  • A good understanding of the property sector would be an advantage
  • Excellent customer service skills
  • Strong communicator with the ability to build rapport with customers and visitors
  • Strong leadership and mentoring skills
  • Client focused approach
  • Good IT skills (Microsoft Office)
  • Highly organised and proactive approach
  • The ability to multi-task and manage changing priorities