Admin Assistant
This is a great opportunity to work onsite at a modern luxury student accommodation site in Newcastle,
You will be responsible for promoting this stylish new building and networking with local students to help the team to achieve 100% occupancy.
- This is a full time Contract position working 37.5 hours per week
- Monday to Friday between 08:30am - 16:00pm
Key Tasks:
- Conducting tours and viewings of the property
- Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
- Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
- Conduct regular leaflet drops throughout the town and encourage visitors to the site
- Follow up on all interest and ensure that all sales opportunities are explored
- Engage with letting agents and international agents to secure bookings
- Process new applications within timescales given
- Undertaking regular inspections of the show flat and ensure this is set up according to standard
- Keep up to date with room prices and special offers to provide accurate information to potential residents.
- Ensuring there is always enough marketing material onsite.
- Supporting with the creation and maintenance of Social media channels and
- Work closely with the marketing team to ensure that the target audience is being reached
- Keep up to date with competitor activities.
Knowledge and Skills:
- A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
- Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
- Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.
- Excellent rapport building abilities.
- Sales focussed and highly proactive approach.
- High standards of dress and presentation.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent interpersonal skills, including a pleasant telephone manner.
- Good administrative skills and the ability to use emails, phones and various systems.
- A positive and enthusiastic attitude with a strong focus on customer service.